We are delighted to report that our first day at the new Tweed Heads Seagulls Hub went very well. Our customers experienced minimal disruption or challenges which can be associated with change and this is a credit to the extensive preparation the team implemented, not only on our first day but also in the weeks leading up to the move.
Customers are already experiencing positive outcomes with groups spending increased time participating in the community and reduced wait/down times. Customers are also taking full advantage of becoming Seagulls members, accessing the main complex, outside garden areas, water views and menu sampling.
For many of our customers a pension card has been the only thing their purse or wallet contains and to see so many proudly showing off personalised photo membership cards really confirms that this new model promotes integration and an opportunity for participants to belong and feel welcome.
We have come so far! Three years ago Disability Programs had not been changed for over 10 years. Now we offer customised services in participants’ local communities, our customers are achieving goals such as exhibiting and selling art work, work experience, paid employment and sailing independently just to name a few.
US the Band are in hot demand, even taking performances on the road and overnight after being invited to perform at the Stanthorpe Apple and Grape Festival recently.
From our Art Hub and specialist accommodation at Coral Fern in Murwillumbah to our Pottsville Children’s House, Chinderah DIY renovation and restoration team, Southern Shores community explorers and everything in between our customers are achieving some fantastic outcomes and we couldn’t be prouder.
Stay tuned as we share more and more fantastic stories.